7 Most Popular Work Order Management Tools in 2022

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With the advent of modern technology, economic operations have undergone a massive overhaul in the last few decades. Every type of business is now taking advantage of these cutting-edge digital tools and field service is no exception either. Automation has become almost a necessity to grab that competitive edge. As a result, all service delivery companies, whether big or small, are now leaning towards digital transformation to speed up their operations and improve business processes. Among the numerous digital tools that are pushing service delivery to the next level, work order management systems have particularly drawn attention. 

Work orders are the lifeline of any field service business, and the more efficiently you handle them, the more likely you are to achieve your goals. However, managing work orders with the traditional pen-and-paper system could be quite cumbersome at times. The amount of documents and complex filing systems you’ll have to deal with is overwhelming, to say the least. Not to mention the tedious process when you are asked to find a particular customer information amidst the sea of overflowing papers and passing them on to the respective technicians when they need it. Simply put, paper-based work order management leaves plenty of room for mismanagement and human errors, which could be fatal at times for your business. 

No matter how challenging the problem looks, the solution is fairly simple in reality. All you need is work order management software and automate your business processes. From document storage and organization to sharing information and managing recurrent orders– you can have everything at your fingertips with just the touch of a button. 

Essentially, work order management software is a digital solution that help service businesses automate their operational, maintenance, and inventory chores. The software solution enables a systematic approach of processing and completing work orders in a timely manner to minimize operational and asset downtime. It primarily deals with work information, scheduling, dispatching, and customer management. Simply put, this is what service providers use to manage maintenance requests and execute them. It allows them to create, assign, and track multiple work orders at a time, monitoring employees in the field simultaneously. Most software solutions also provide work status update, report and analytics, as well as invoicing features to give you an all-around digital support to automate the business process.

Considering the obvious advantages of work order management tools, the skyrocketing popularity of the digital tool among service business owners is only obvious. And to meet the growing demand, the market is now overflowing with hundreds and thousands of options, which makes it quite difficult to choose the right one for your business. In this blog, therefore, we have brought you the most popular work order tools. Go through the features and choose the one that best suits your needs. 

1. Field Promax

If you are thinking of complete work order automation at the most reasonable price, Field Promax is the ultimate choice for you. This is one of the leading field service management software in today’s time that takes care of all your automation needs. It can help you standardize and streamline your business processes, manage your field teams, communicate with the customers, and so much more. The best part of Field Promax, however, is its flexibility and ease of use. You can access this digital solution from anywhere, anytime via computers, smartphones, or tablets. It runs on multiple systems including iOS and Android. Despite its array of stunning features and efficient suite of functionalities, it does not cut a hole in your pocket. Field Promax also offers a free trial and does not require a creadit card for sign up. No wonder it is dubbed the most affordable work order management software.

Feature Highlights:

  • Scheduling and dispatching
  • Creating estimates
  • GPS technology
  • Mobile app
  • Calendar view
  • Reports and dashboards management
  • Cloud storage
  • Recurrent work order
  • Time tracking
  • Customization
  • Billing and invoicing
  • Electronic signature
  • QuickBooks integration

2. Limble CMMS

This is one of the leading work order management systems in today’s time. It provides every possible feature that you might need to manage your work orders most efficiently. It is also one of the best software solutions to obtain a comprehensive understanding of your assets. Moreover, Limble CMMS can significantly improve the internal communication and employee productivity within your organization. 

Feature Highlights:

  • Predictive maintenance
  • Preventive maintenance
  • Mobile app
  • Asset management
  • Inventory management
  • Vendor management
  • Reports and dashboards
  • Multiple language CMMS

3. UpKeep

This is a widely used work order management tool chosen by leading companies all over the world. It efficiently combines CMMS and FSM capabilities, making it a top choice of field service businesses. UpKeep is an excellent choice for managing recurring work orders. You can organize orders based on their priority levels and assign technicians accordingly. Besides, it sends push notifications to technicians so that no appointments are missed.

Feature Highlight:

  • Complete CMMS solution
  • Work order creation, scheduling, and monitoring in real-time
  • Smart workflow streamlining
  • Reports and analytics
  • notifications/ alerts
  • Asset tracking
  • Time tracking
  • Dedicated mobile app

4. Jobber

One of the biggest names in work order management today is Jobber. However, it is primarily a FSM solution. It helps create work orders, dispatch technicians, tracking parts and assets, and monitoring employees most efficiently. Jobber helps you systematically collaborate with your field teams and track work progress. The software makes assigning technicians easy with its efficient drag-and-drop calendar feature and alerts them with push notifications. 

Feature Highlights:

  • Mobile app
  • Drag and drop calendar
  • Wide range of job form and work request templates
  • Smart scheduling and dispatching
  • Reports and analytics
  • Built-in messaging system
  • push/email alerts
  • Invoicing

5. ServiceMax

Like Jobber, ServiceMax too is a leading FSM solution in today’s time. It is practically a smart scheduling software in the guise of a work order management system. With drag and drop options for scheduling and dispatching, real-time monitoring, and asset tracking features, creating and managing work orders is easier than ever. You can assign multiple work orders to multiple employees simultaneously using this tool. Moreover, the software has a built-in CRM tool as well, which allows you to take service requests and communicate with your clients without any hassle.

Feature Highlight:

  • Scheduling and dispatching
  • Drag and drop calendar
  • Complete mobile access
  • Report and analytics
  • CRM
  • Asset tracking
  • Time tracking
  • Inventory management
  • Real-time monitoring

6. ManagerPlus

This is the perfect work order management solution for companies running on a tight schedule. It is essentially a maintenance work order management system equipped with useful features like work order creation, field agent management, asset tracking, inventory management, scheduling, and dispatching among other things. It also comes with a dedicated mobile app that allows you to create work orders, assign technicians, and update job status from your smartphone. ManagerPlus also features an in-built messaging system that enables communication with your field teams with just a few clicks of the button. 

Feature Highlight:

  • Complete work order management suite
  • Integrated CRM features
  • Asset management
  • Reporting and tracking tools
  • Third-party software integration
  • Mobile app

7. Fiix

One of the most advanced work order management systems, Fiix is an AI-powered system that makes work order management a breeze. It offers a cloud-based CMMS platform with complete work order management suite and asset management features. The cutting-edge AI technology enhances the entire business process by streamlining multiple work order requests at the same time. It allows you to keep track of every aspect of your field service business by tracking work requests, assets, costs, inspection tasks, and much more,

Feature Highlight:

  • Intuitive design
  • Central work request portal
  • Reports and analytics
  • Maintenance order tracking
  • Asset management
  • Electronic signature
  • Time tracking
  • Printable QR codes for work orders
  • Dedicated mobile app

Final Words

Choosing a work order management system can be difficult if you don’t know where to look. More importantly, you must know what you are looking for in your automation solution. Feel free to use this blog as your guide and compare the features in these leading tools. Most of them offer free trials as well. So, what are you waiting for? Pick the one that is right for you and get started on your journey towards automation. And in no time, watch your business grow in leaps and bounds.

 


Author Name: Joy Gomez

My world is made up of codes. It is the central element that drives my universe. I am a self-taught, process-driven programmer with a creative bent of mind. Since I was an engineering student, I dreamt of creating something unique. To satiate my creative appetite, I took to coding. Blessed with abundant support and generous scholarships from my employers, I simultaneously worked full-time and pursued my dream. My passion and high productivity helped me in my journey as well. Finally, I created Field Promax to follow my drive of coding and streamlining processes; and do more of what I know best—coding.


 
 
 
 

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